Live / Sports
daka99 collects only the account and payment information needed to run your session — from the moment a Rocket or Upay transfer lands in your wallet history to the point you reach the lobby. This policy sets out exactly what data we hold, how we use it, and the choices available to you under applicable law in your eligible region.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the payment method you use to fund your wallet. For members who transact via Rocket or Upay, we retain a record of each transfer reference tied to your account identifier. This record is what lets us match your deposit to your lobby balance quickly and accurately. We also collect device and browser data — IP address, session timestamps, browser type — to secure your login and detect unusual activity. Cookies track your session state so you do not lose your place between pages. We do not sell your personal data to third parties. Where we share data with a processor — for example, a payment gateway handling your Rocket transfer — that processor is bound by a data-processing agreement that limits use to the transaction purpose only. Retention periods depend on regulatory requirements in the jurisdictions where we operate and where you access the service. Availability of this service depends on your local law and the eligible regions we serve. We review and update this policy when our data practices change, and we publish the revised version here.
This policy applies to data processed by daka99 directly through our platform. It does not govern third-party sites you reach by following a link away from our pages, even if those links appear on our site. Understanding the boundary helps you know which privacy controls are ours to address and which belong to an external provider.
Data you submit when logging in or registering — email, password hash, device fingerprint — falls within this policy. We process this data solely to authenticate your session and protect your account from unauthorised access.
Payment records linked to Rocket and Upay transfers are covered here. We hold transfer references, amounts and timestamps against your account ID. You can review these records inside your signed-in account history at any time.
Behavioural data — which game lobbies you open, how long a session runs — is collected to improve navigation and surface relevant content. This data is anonymised in aggregate reports and is not used to build an individual marketing profile without your consent.
External payment gateways, game studios and any link leaving our domain operate under their own privacy terms. We cannot accept responsibility for data practices outside our platform boundary, so check the relevant third-party policy directly.
Your account data belongs to you. We provide practical routes to review, correct and query it without needing a legal intermediary. Start inside your signed-in account area — the profile section shows the contact details and payment methods currently attached to your record. If any detail is wrong, you can update it directly from that screen. For data that is not editable through the account interface — historical transaction references or retention queries — you can raise a written request through our support channel. We respond to data queries as promptly as our support queue allows; we do not promise a fixed response window, but your request is logged with a reference number on submission. Where your local law grants a right to erasure or portability, we will process the request in line with the applicable requirements and any overriding retention obligations we hold. Eligibility for specific rights depends on your jurisdiction and the eligible regions we serve.
Open the account history tab in your signed-in profile to see transaction references for every Rocket or Upay transfer on record. The list is date-sortable and shows the transfer status at the time of processing.
Name, contact email and linked payment method can be updated directly in the account settings screen. Changes take effect on the next login session. If a field is locked, contact support to request a manual correction.
Submit a written data query through the support route shown on this page. Include your registered account email so we can locate your record. You will receive a reference number confirming your request has entered the queue.
If any part of this policy is unclear in relation to your account, reach out via live chat or the contact form. We address policy questions separately from general account support to keep your query on the right track.
For any question about how we handle your data — access requests, corrections or policy clarifications — use the routes below. We do not publish support hours we cannot verify, but each channel logs your message and assigns a reference on receipt so your query is never lost.
The live chat button is visible on every page when you are logged in. Use it to raise a privacy question linked to your account. Quote your registered email so the agent can locate your data record immediately.
The contact form on our support page accepts written data requests. Select the Privacy topic from the dropdown, describe your query and submit. A reference number is returned to your registered email on confirmation.
The account help section inside your signed-in profile addresses common data and privacy questions with step-by-step paths. Check there first for self-service resolution before opening a live query with the support team.
Our data practices are shaped around the payment-first account flow that Bangladesh members use most. Rocket and Upay transfer records are stored against your account with access controls that limit who inside our team can view them. We apply standard encryption to data in transit and at rest. Session tokens expire automatically after inactivity, reducing exposure if a shared device is left open. We retain transactional data for as long as applicable regulatory requirements demand and no longer. Cookie settings can be adjusted through your browser preferences; removing session cookies will log you out but will not delete your account data. If this policy changes in a way that materially affects your rights, we publish the update here and note the revision date at the top of the page.
Account credentials and payment references — including Rocket and Upay transfer IDs — are encrypted at rest. We do not store full wallet numbers; only the reference token needed to match a transfer to your account balance is retained.
Login sessions expire after a defined period of inactivity. This limits the risk if you access your account from a shared mobile device and forget to log out. You can also end all active sessions manually from the account settings screen.
We keep your data only as long as required by the regulations that apply in the regions where we operate. When the retention period ends, records are deleted or anonymised. You can request information about the schedule applicable to your account via the contact form.
When we make a material change to this policy, the updated version is published at this URL with a revision note. Continued use of the account after the update date means you have had the opportunity to read the revised terms.
These are the questions that come up most often when members ask about their data rights on daka99. If your question is not answered here, use the contact form to submit a written query and we will respond with a reference number.
We collect your name, registered email, device data and the payment method details you provide during account setup. For Rocket and Upay transfers, we also store the transfer reference number tied to each transaction so your deposit history stays accurate and auditable in your account.
Yes. Your transaction history and account details are visible in the signed-in profile area. For a full data access request covering records not shown in the interface, submit a written request through the contact form with your registered email. We log every request with a reference number.
We share data only with processors directly involved in your account activity — such as the payment gateway handling your Rocket or Upay transfer. Those processors are bound by data-processing agreements that restrict use to the specific transaction purpose. We do not sell your data.
Most details — contact email, linked payment method — can be updated directly in the account settings screen. If a field is locked or the change involves a historical transaction record, contact our support team via live chat or the contact form and request a manual correction.
Retention periods depend on the regulatory requirements in the regions where we operate and where you access the service. Transactional records linked to Rocket and Upay transfers are kept for as long as those obligations require. You can request details about the period applicable to your record via the contact form.
This policy governs data we process through our platform. Whether you can access the service at all depends on your local law and the eligible regions we serve. If you are unsure about eligibility in your location, check the terms of access or contact support before creating an account.